DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

FAQs

What is an example of a good review for a car salesman? ›

“ Highly Recommend! ” Jon was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him.

Confidence is the key to a good deal

Research multiple vehicles, know the value of your trade-in and get preapproved for financing before you go to the dealership. You don't need to be a pro. You just need to be firm on how much you're willing to spend and what you really need.

Their Reputation

Word of mouth goes a long way. If you've heard bad things about a dealer, especially from more than one person, then that dealer probably isn't so great. If the dealer has great reviews on their site and a good reputation with the community, then odds are you can trust them.

Make sure that the Total Cash Price on the written contract matches the price that you were told. If the prices are different, you may be the victim of fraud. If the dealership refuses to honor the representations made to you by the salesperson, refuse to sign the contract and walk away from the dealership.

When writing your review, be honest about the dealership's strengths and weaknesses. If there were aspects of your experience that you didn't like, it's okay to mention them. However, it's also important to highlight the dealership's strengths.

A car review might have sections on safety features, style and design, engine specifications, technological innovations, or the car's ability to drive on rough surfaces.

Dealers also use 4-Squares to trick consumers into focusing on the down payment and monthly payments rather than the price of the vehicle. If you signed a 4-Square containing the price of a vehicle, payments, or other terms, the dealer may have broken the law.

Looking up a vehicle's safety rating, recalls, and full history report is a good place to start. In addition to online research, you should have a checklist of features you want in a used car and a mechanic lined up who can fully inspect the vehicle before purchasing.

What can I do if a dealership basically scammed me? ›

Get Legal Help From a Consumer Attorney

If you recently bought a new or used vehicle and suspect the dealer of fraud or misrepresentation, you may want to speak with an attorney. An attorney experienced in consumer protection laws can review the aspects of your situation and explain your legal options.

Scammers need to get your money before you've thought things through. If a seller says they're moving soon, going overseas, or selling fast for a relative, there's a good chance it's a scam. If they want you to pay with gift cards, it's definitely a scam. Don't do it.

Dealerships don't want you to pay cash because they don't earn a commission on arranging financing. If you qualify for in-house financing, the profits they miss out on increase since they don't have to work with a third-party lender.

Determining the Dealer's True Cost. When you've found a car you like, the next thing you'll want to know is the dealer's new car cost. Use this formula to calculate the cost: Invoice price − dealer holdback − factory-to-dealer incentive = dealer cost.

The best customer service review example would be: "This agent consistently provides exceptional service by attentively listening to customer concerns, responding with patience and resolving issues efficiently, often receiving praise from customers for their helpful and friendly demeanor."